“In November 2022 I had a partial knee replacement. Shortly after I was discharged, I was contacted by Portia. She asked me all about how I was recovering. She was very caring and thorough. A few days later I contacted her as I was struggling with what I thought were pulled muscles. She instantly became very concerned. After arranging to have a video call, she watched my breathing. She was very concerned and sent me to A&E as she was very worried I had DVT. She called ahead so they knew I was coming. I spent a lot of time there and I had many tests. I heard a knock on the door and there was Portia. She had travelled to A&E to see me and check I was ok. Portia was on a day off! She stayed with me while I had a CT scan. She is so amiable and a delight to talk to. Thankfully I was cleared of any clots. I was overwhelmed by her kindness and how much she cared. “
Katherine, Storrington